Privacy Policy

Last Updated: 1-Jun-2025

Privacy at a Glance

Data Storage: Cloud servers with encryption

We DON'T: Sell your data to third parties

Your Rights: Access, export, and delete your data

Introduction

Welcome to StockSageAI's Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, disclose, and safeguard your information when you use our Platform.

1. Information We Collect

Information You Provide:

  • Email address and password (encrypted)
  • First and last name
  • Subscription plan and payment information (via Payment Gateway)
  • Stock watchlist and portfolio data
  • Transaction records and annotations
  • Alert preferences and settings

Information Collected Automatically:

  • IP address and geographic location (approximate)
  • Device type, browser, and operating system
  • Usage data and feature interactions
  • Session duration and navigation patterns
  • Device fingerprint (for security)

Third-Party Data:

  • Market data from Yahoo Finance and other providers
  • News from Google News and MoneyControl
  • Payment status from PayTM gateway

2. How We Use Your Information

We use your information to:

Service Provision

  • • Create and manage your account
  • • Generate AI predictions and analysis
  • • Track your portfolio performance
  • • Send price alerts and notifications

Improvement & Security

  • • Improve AI models and features
  • • Prevent fraud and abuse
  • • Monitor Platform performance
  • • Provide customer support

Marketing: With your consent, we may use your email for promotional content, newsletters, and product updates. You can opt out anytime.

3. How We Share Your Information

✓ We DO NOT sell your personal information to third parties

We may share information with:

  • Service Providers: Payments Gateway, email service providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition (with notice to you)

All service providers are contractually obligated to protect your information.

4. Data Storage & Security

Storage Location:

Your data is stored on Cloud servers located in India with enterprise-grade security.

Data Retention:

We retain your personal information indefinitely while your account is active. If you delete your account, your data will be disabled but may be retained for legal and accounting purposes.

Security Measures:

  • • HTTPS/TLS encryption for all data transmission
  • • Bcrypt password hashing with salt
  • • JWT-based authentication with session management
  • • Regular security audits and monitoring
  • • Account lockout after failed login attempts

5. Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience:

Essential Cookies (Required)

Session management, authentication, security

Functional Cookies

Remember your preferences and settings

Analytics Cookies

Understand usage patterns and improve features

You can control cookies through your browser settings. Disabling cookies may limit Platform functionality.

6. Your Privacy Rights

All Users:

  • Access: View your personal information in your account dashboard
  • Correction: Update your account information anytime
  • Deletion: Request account and data deletion
  • Export: Download your portfolio data in CSV/JSON format
  • Opt-Out: Unsubscribe from marketing emails

🇪🇺 GDPR Rights (EU Users):

If you're in the EU, you have additional rights including: Right to Erasure, Right to Restriction, Right to Object, and Right to Lodge a Complaint with your data protection authority.

🇺🇸 CCPA Rights (California Users):

California residents have the Right to Know what data we collect, Right to Delete data, and Right to Opt-Out of sale (though we don't sell your data).

To exercise your rights: Contact us at support@stocksageai.com. We will respond within 30 days.

7. Children's Privacy

StockSageAI is intended for users aged 18 years and older. We do not knowingly collect information from children under 18.

If you're a parent and believe your child has provided us with information, contact us immediately at support@stocksageai.com, and we will delete it.

International Data Transfers

StockSageAI is accessible worldwide. Your information may be transferred to and processed in India and other countries. We use Standard Contractual Clauses (SCCs) and other approved mechanisms to ensure your data is protected.

By using our Platform, you consent to the transfer of your information to countries outside your country of residence.

9. Data Breach Notification

In the event of a data breach affecting your personal information, we will:

  • Notify you via email within 72 hours of becoming aware
  • Provide details about the breach and affected data
  • Inform you of steps we're taking to mitigate the breach
  • Advise you on protective measures you can take
  • Notify regulatory authorities as required by law

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

  • Update the "Last Updated" date
  • Notify you via email
  • Display a prominent notice on the Platform

Your continued use of StockSageAI after changes constitutes acceptance of the updated policy.

11. Third-Party Links

Our Platform may contain links to third-party websites (news articles, stock exchanges, etc.). We are not responsible for their privacy practices. We encourage you to review their privacy policies.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

Support Email: support@stocksageai.com

Response Time: We aim to respond to all privacy inquiries within 30 days (or as required by applicable law).

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